Privacy Policy

🧾 1. Information We Collect

We collect personal and service-related information to operate and improve our services, including:

• Your name, phone number, and email address
• Pickup and delivery addresses
• Payment details (bank or bKash number)
• Technical data such as IP address and browser type

📦 2. How We Use Your Information

Your information is used to:

• Manage parcel pickup, delivery, and return
• Process COD and other payments
• Improve customer support and live chat experience
• Maintain service security and quality
• Send service updates, offers, or promotional messages (you may opt out anytime)

🤝 3. Information Sharing

We do not sell or rent your personal information to third parties. However, information may be shared in the following cases:

• With delivery partners or payment gateways to complete a transaction
• When required by law or court order
• To prevent fraud or ensure security compliance

💰 4. Payment Security

All payments are processed securely through trusted banking and mobile financial channels. Your banking or bKash details are used only for payment processing.

🔐 5. Data Storage & Protection

Your data is stored securely on protected servers. We use appropriate measures to prevent unauthorized access, alteration, or misuse of data.

🧹 6. Data Modification or Deletion

You may request to update or delete your personal information at any time. To do so, please contact our support team at:

📧 support@forcescourier.com

🍪 7. Use of Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies anytime through your browser settings.

⚙️ 8. Policy Updates

We may update this Privacy Policy from time to time. All updates will be published on our website, and users will be notified when necessary.

✅ 10. Consent

By using Forces Courier Ltd. services, you confirm that you have read, understood, and agreed to this Privacy Policy.